Location: Logistics: 1st FLR BLK 900
Compensation: $43,680- $60,132 per year (based on experience)
Primary Purpose
Receives, records and dispatches service calls and requests to ensure that security and public safety needs at Parkland facilities are handled in a timely manner.
Minimum Specifications
Education
- High school graduate or GED.
Experience
- Prefer previous law enforcement experience.
Equivalent Education And/or Experience
Certification/Registration/Licensure
- Must obtain within one year from date of hire or placement in role Basic Telecommunications Certification from the State of Texas.
Skills Or Special Abilities
- Must pass extensive background investigation.
- Must pass a pre-employment polygraph.
- Must be able to demonstrate multi-tasking abilities.
- Must be able to demonstrate a working knowledge of personal computers.
- Must have effective written and oral communication skills.
- Must be able to make sound judgments.
- Must remain calm and effectively respond during stressful and/or high pressure emergency situations.
- Must deal with the public and fellow employees in a tactful and diplomatic manner.
Responsibilities
- Receive, record, and process requests for service or assistance and radio dispatch officers to provide appropriate police response.
- Operate National and State Criminal Information Network Systems. Maintain the confidentiality of all data entered or removed from the system including system activities.
- Provide supervisors with information concerning access authorizations into hospital units, offices, and restricted parking areas to prevent unauthorized access by unauthorized persons.
- Monitor Parkland Fire Alarm System. Dispatch appropriate responses ensuring safety and security of patients, visitors, employees and Parkland facilities.
- Monitor Closed Circuit Television Systems observing internal and external locations of Parkland facilities ensuring the safety and security of all persons and facilities.
- Stay abreast of the latest developments, advancements and techniques used in police communication operations.
- Maintain a working knowledge of current laws, policies, procedures, and regulations that impact or govern law enforcement and public safety.
- Monitor and report Communications Center equipment malfunctions, inform supervision of problems and initiate repair requests to ensure equipment remains operational.
- Accurately record and/or distribute police department confidential information requests to appropriate supervisory staff and administrative officials of the department as requested.
Requisition ID: 988899
